HR voices: Analytics, AI and social will transform employee experience in 2019

The relationship between human resources (HR) and IT should focus on creating efficient processes for employees, say HR heads in India. 

While there have been fears of automation impacting traditional jobs, emerging technologies are also paving way for new job roles. In the fast-changing world of technology, it is not just the employees who need to be prepared. 

The companies also need to learn and adapt to innovation so they can find and hire the most deserving candidates for any given job. To achieve this, the human resources department will need to work along with the IT team to develop strategies that leverage newer technologies. 

Related: HR Voices: Hottest skills for the tech sector in 2019

Logesh Chandramoorthy, head of talent acquisition, Nutanix India, explains that digital transformation is no longer restricted to individual IT projects, but is spanning enterprise wide. “Having the skills to identify and implement digital platforms and solutions across the organization will become fundamental in 2019," he adds.  

 

... The HR function of businesses should leverage technological, analytical and intuitive tools to become more efficient in spotting and hiring the right resources. Innovative tools will continue to help employees in their up-skilling or reskilling initiatives in 2019.
Visweswara Rao
Senior Vice President and Chief HR Officer, CSS Corp

Innovation to optimize HR processes

HR heads say the relationship between HR and IT should focus on creating efficient processes for employees. While HR processes may struggle to stay on top of technology, with collaboration and support from IT, HR can overcome those challenges. The collaboration will help develop best practices around technology for the entire organization.
                                 
"The HR function of businesses should leverage technological, analytical and intuitive tools to become more efficient in spotting and hiring the right resources. Innovative tools will continue to help employees in their up-skilling or reskilling initiatives in 2019," mentions Visweswara Rao, senior vice president and chief HR officer, CSS Corp. 

... As businesses are evolving, we are definitely seeing organizations embrace a major shift in policies like employer branding, strategy hiring, social media recruiting, utilization of data-driven analytical tools and overall candidate experience to drive future hiring.
Tanveer Saulat
Co-founder and General Manager at Synechron

Creating an IT-driven hiring experience 

Human resources and talent acquisition departments in 2019 will increasingly leverage analytics, artificial intelligence and social media tools to find the most suitable employees.

Apart from that, job seekers will also be able to apply for jobs by interacting with chatbots that can assess candidates based on their responses.

... Having the skills to identify and implement digital platforms and solutions across the organization will become fundamental in 2019.
Logesh Chandramoorthy
Head of Talent Acquisition, Nutanix India

"As businesses are evolving, we are definitely seeing organizations embrace a major shift in policies like employer branding, strategy hiring, social media recruiting, utilization of data-driven analytical tools and overall candidate experience to drive future hiring," says Tanveer Saulat, co-founder and general manager at Synechron.