Indian educational institutions need to invest in the future: CEO, Campus Management

Today’s students expect institutions to provide education on demand, as a service. Jim Milton, CEO, Campus Management, talks about how his company is helping institutions gain greater visibility and improve communications across campus departments and functions.

Sejuti Das Nov 18th 2016

There are several challenges in India’s traditional higher education system, which has grown and transformed over the years.  One of the major problems is the amount of time and effort required to manage an institution or a campus. Functions like HR, inventory management, funds management, and the associated reporting involved, can get extremely challenging in large institutions or campuses. Therefore, as the size of an institution grows, it requires an effective campus management system to run efficiently.

With a vision of empowering higher educational institutions and students to thrive in the new on-demand era, Campus Management is working closely with Indian institutions to transcend barriers in providing tertiary education to students. The company is focused on providing technology solutions and services to transform higher educational institutions in India. Its portfolio includes CampusNexus, enterprise-wide student CRM, and other higher education solutions.

Jim Milton, CEO at Campus Management believes that technology, in any sector, including education, brings in greater transparency, improves governance and enhances efficiency. He says that nowadays students have several universities and colleges to choose from, thus the institutions are looking at tools to improve the student experience.

“Given the ever-changing higher education landscape, students nowadays seek greater flexibility in fulfilling their goals and expect institutions to provide education on-demand, as a service,” says Milton. “We, at Campus Management, act as the campus administration’s backbone, and help institutions and its students to achieve success.”

CampusNexus, a solution offered by Campus Management, features a mobile portal solution that simplifies access to services provided by an institution. With this, students can access multiple touch points and resources across the campus, such as admissions, academics, exam related information and financial aid, through a single sign-in using their mobile phones or other devices.

Today’s teaching methods and knowledge delivery need to align with student consumption preferences. The traditional blackboard teaching has slowly begun to give way to a more collaborative, technology-driven knowledge system.

Milton claims that Campus Management’s solutions are specifically designed to provide institutions the flexibility they need to compete in the rapidly changing environment of higher education, by offering products that support changes in education delivery, recruitment, financial aid, finance, human resources, payroll, and regulatory compliances.

With a footprint in 19 countries around the world, including India, Campus Management aims to transform individuals, colleges and universities and nations. Thus far, it has 28 customers in India alone and has experienced more than a 200 percent growth over the past year internationally.

“Till date, we have partnered with private universities, such as SRM University, MIT, Flame University, etc. However, now we are now engaging aggressively with larger public sector universities pan-India,” Milton says. “As our business started growing rapidly across the world, we decided to create a separate entity, which exclusively focuses on markets outside America. This move was aimed to demonstrate our commitment to our customers globally, and reflect strength and potential of the worldwide higher education market.”

The company plans to engage with 150 million people across 34 industry sectors, as part of its skill enhancement push, partnering with NSDC (National Skill Development Corporation).

However, the major roadblock for Campus Management is changing the mindset of educators and administrators of higher educational institutes in India. According to Milton, each institution has its own level of complexity, and the reasons are same for any industry—cost and willingness to change.

“Today’s teaching methods and knowledge delivery need to align with student consumption preferences. The traditional blackboard teaching has slowly begun to give way to a more collaborative, technology-driven knowledge system. So far the Indian institutions have been relying on traditional methods of managing the interaction between faculties, students and departments,” Milton says.

Higher education administrators are always expected to keep a check on budgets and funds, yet increase the number of academic programs. With Campus Management tools, universities, students, and faculties can gain greater visibility and improve communication across departments. They can use the tools for recruitment, admissions, strategic enrollment management, financial aid, career services, and alumni relations.

“However as technology and automation is spreading widely in the society, it is increasingly becoming an integral part of the present Indian education system. For technology to succeed and play a pivotal role, institutions need to look beyond the present and invest for the future,” concludes Milton.