IDC: Enterprise Mobility - Only a Matter of When, Not If
IDC analysts who spoke at the Computerworld IT Roadmap event, held across the three cities of Mumbai, Bangalore and Delhi unequivocally emphasized the importance of enterprise mobility and the benefits an organization can hope to derive from it.
"The debate is no longer around whether to enable a mobile workforce. It's more about deciding which devices to support, who gets access to what, and how to develop the infrastructure that is needed to support these devices," said Venu Reddy, Research Director, IDC India.
According to IDC, the major factors influencing the uptake of enterprise mobility solutions are productivity gains and job satisfaction; a not so major inhibitor is the infrastructure costs associated with having to support the mobility solutions. "The mobile workforce is becoming a norm," said Shalil Gupta, Consulting and Insights Director, IDC India
IDC believes that the influx of the wide variety of devices and platforms, along with the more recent concept of Bring-Your-Own-Device (BYOD), is adding another interesting spin to mobility.
Pointing out that it is not about enabling a single device or allowing a senior employee on a one-off basis, Reddy says, "It is about proactively designing IT to function seamlessly across multiple platforms and devices. Mobility is a disruptive innovation."
As pointed out by the analysts, IT departments are not very enthused by this trend because they have to ensure that information accessed on these personal devices adheres to corporate policy and meets the infrastructure demands which would consequently need an overhaul to accommodate the new age devices. Gupta says, "But organizations should look at BYOD as trigger to enable flexibility."
As IDC says, there are CIOs who hate this wave because it forces them to rethink their infrastructure and the way they are supporting it. "It is an opportunity to take these solutions and leap ahead of the competition," added Reddy.