More Than 30% IT Shops Support Personal Smartphones, Tablets at Work
938 business were surveyed in nine countries by Gartner in October, November 2011.
Some IT shops provide technical support for personal smartphones, tablets and laptops used at work, but the percentage is still relatively small, a Gartner poll found.
Of 938 businesses surveyed in nine countries, 32% said they support personal smartphones, while 37% said they support tablets, Gartner said Thursday. Laptops owned by workers got the highest level of IT technical support, at 44%.
The overall level of support for personal devices was 44% in Brazil, Russia, India and China, known as the BRIC countries, which have a larger number of young workers and growing economic power. The five non-BRIC countries surveyed, U.S., U.K., Germany, Australia and Japan, had support levels at 28%, Gartner said.
Gartner theorized that the five non-BRIC countries consider Bring Your Own Device (BYOD) programs as causing both technical and legal problems, while BRIC countries see only technical concerns.
"In BRIC countries, employee turnover can be high in some sectors, leading to more theft of devices and data [so] BYOD and virtualization can reduce those enterprise losses," noted Gartner analyst Chae-Gi Lee in a statement.
However, the fast growth predicted in smartphone and media tablet shipments in the next five years will drive IT consumerization, which requires enterprises to make their IT infrastructure mobile-ready for workers using their personal devices, Lee noted.
The essential tools need for developing a standard mobile-ready environment include mobile device management, network access control and mobile data protection, Gartner said. Gartner also urged companies to set up a mobility strategy team inside the IT department for data management and to develop a BYOD policy to balance costs and consider ways to reimburse workers.
The survey was conducted in October and November of 2011.
Based on a Polycom and Wainhouse report, this infographic from Polycom offers insights into how video collaboration is rapidly becoming an integral part of the business process for organizations worldwide.
It looks like a regular smartphone case. But Wello is embedded with a plate containing sophisticated sensors that can detect vital signs as you hold your phone.
HP was the first IT vendor out of the gate with its analyst-only event. Columnist Rob Enderle was there to grade HP on five metrics and see how the company stacks up to IBM, EMC and Dell -- all of which know a thing or two about successful industry analyst events.
Microsoft has launched a new website to "tell the untold story" of something it believes changed the history of Windows security and indeed Microsoft itself – the Software Development Lifecycle or plain ‘SDL' for short.