UnMail, earlier known as Octopus, is the newest ESN in town. A product of IDAL of the Polaris Group, it helped the company reduce attrition and support calls, and increase productivity.
Ramesh Nagarajan, CIO, Wipro deployed an analytics solution that uses data vizualitaion and BI tools to create high-end descriptive, diagnostic, and predictive analytical reports.
The bank's IT team led by Shetty designed and implemented an in-house platform to provide a holistic single interface for the complete spectrum of its customer engagements.
Ten years after Katrina devastated New Orleans, IT pros say being less dependent on physical locations is just one of the keys to ensuring your company doesn’t go out of business when disaster strikes.
The death of Flash will impact more than a few enterprise IT solutions, with nasty repercussions for admins
The best browsers go beyond benchmarks, racing through real-world webpages as well as canned routines. They’re easy to set up, flexible and extensible, and connect other devices and services into an ecosystem.
Even if you've been regularly using Evernote to capture your notes and ideas, you've probably only scratched the surface of what it can do. Here are some features and tricks that can help you take your Evernote expertise to the next level.
Lean methodology espouses continuous improvement of all processes by eliminating waste in everything the company does. Here's how to go about implementing it.
With some simple setup, you can now view and open anything from your preferred non-Googley cloud service from right inside the Chrome OS file menu. This makes it easy to preview, open, or upload a file without the need to jump through excessive hoops.
Mark Mincin, Global CIO & VP of Epicor Software Corporation speaks about how Epicor has fared in digital disruption, bi-modal IT, shift to cloud and much more.
Bill Wagner, LogMeIn’s COO talks to us about why the decision to take the free version of the popular remote access product was the right one and how the company’s other products are faring.
Scott Blanchette, senior vice president of IT services at Nashville-based Vanguard Health Systems, built a professional services group from the ground up.
The boy wonder of digital marketing, Vizury harnesses big data to achieve five times higher sales conversions compared to the brands’ own websites. The man at the helm, Chetan Kulkarni shares the recipe to his secret sauce.
Raj Mruthyunjayappa, MD at Campus Management & Talisma talks about the vision in bringing the two companies together, and how do they plan to serve the current needs of the Indian market.
In this roundup of tech news for the week 21 - 25 October, 2013 we talk about office productivity suites, Blackberry, Microsoft, Google Map Pro Engine, Nokia Lumia 2520, and Apple iPad Air.
The ad-blocking wars were already damaging, but Apple is pushing it to an alarming level
Salesforce Lightning Experience review: Salesforce has succeeded with its revamped CRM user interface
Salesforce's Lightning Experience user interface has been modernised at long last, with a unified experience across multiple platforms
Some would call it poetic justice, others a simple reflection of marketplace dynamics. Call it what you will, recent survey findings will have Microsoft execs rubbing their hands together in glee.
Last June, Wisegate, a crowd sourced IT research company, surveyed hundreds of its senior-level IT professional members to assess the current state of security risks and controls in business today. The respondents considered malware and breaches of sensitive data to be the primary security risks/threats, followed by malicious outsider risk.
A DevOps mindset paired with automated orchestration tools is a double-edged sword. While this methodology is widely viewed and implemented as a way to simplify deployment and reduce traditional security risks, it also brings a whole new set of risks with it.
Former Fortescue Metals CIO, Vito Forte, lists the 5 areas of technology that he believes will soon disappear as corporate IT gets ready for the next wave of disruption.
Office 2013 was designed with IT admins in mind. The new version of Office features improved deployment options, better security and a strong cloud connection.
From Windows Server 8 to Office 15, Microsoft is overhauling its IT portfolio. Here's what to expect