Ramesh Nagarajan, CIO, Wipro deployed an analytics solution that uses data vizualitaion and BI tools to create high-end descriptive, diagnostic, and predictive analytical reports.
The bank's IT team led by Shetty designed and implemented an in-house platform to provide a holistic single interface for the complete spectrum of its customer engagements.
Chola MS has a large set of existing customers which has the potential to propel the insurance company on the fast lane to growth. But, the one thing that could put a spoke in the wheel was the lack of a single view of the customer.
In contrast to all the hoopla around the need for data analysts, some CIOs aren’t ready to hire business analysts. Here’s why.
The clock is ticking on support for Office for the Mac 2011, and there's no sign from Microsoft of a replacement.
What do the government of Texas, catering group Jollibee and a Chinese state-owned media group have in common? The answer is they are all running ERP or CRM in the cloud in ambitious initiatives to grow and transform their businesses.
No enterprise is an island. In a connected world, a business cannot function without multiple relationships with third parties--outside vendors, contractors, affiliates, partners, and others.
Sooner or later, the business risk associated with software management will have a detrimental financial effect on your company if you don't have a SAM and SLM risk mitigation strategy in place.
A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions.
Bill Wagner, LogMeIn’s COO talks to us about why the decision to take the free version of the popular remote access product was the right one and how the company’s other products are faring.
Scott Blanchette, senior vice president of IT services at Nashville-based Vanguard Health Systems, built a professional services group from the ground up.
SDN is pervasive with service providers but they will be relevant within enterprises’ more agile self service clouds in 2014/2015. In next couple of years, SDS will become omnipresent including software on top of commodity storage stacks.
In this roundup of tech news for the week 21 - 25 October, 2013 we talk about office productivity suites, Blackberry, Microsoft, Google Map Pro Engine, Nokia Lumia 2520, and Apple iPad Air.
LinkedIn users will soon start seeing a redesigned profile page. Unveiled on Tuesday , the refresh is one of the biggest in years for the professional networking site and is an attempt to get people to share more and stick around longer.
The Japanese electronics maker, which has a proud history of inventing its way out of problems, faces a management crisis as it passes the century mark.
In today's increasingly converged world, there's a tendency to pit CIOs and CMOs against one another as if they're standing in opposing corners of the ring.
After much preparation, the attackers launched very specially tailored spear phishing email attacks.
The annual cost of cybercrime is either staggering, or a mere blip on the world's economic bottom line, depending on how you look at it.
If you're like me and broke into a sweat when confronted with any kind of mandatory math or statistics courses in college, you're in for a world of hurt now -- a world where data reigns and making sense of it all is compulsory.
Now that you have initiatives to migrate to the cloud, extend to the mobile web and integrate all the pieces from the BYOD movement, the next hurdle is going to be keeping an eye on all these moving pieces. IT Operations Analytics has been dubbed the solution to bring order to this rapidly growing complexity.
Everybody has heard about Facebook's creepy, secret, psychological experiment designed to see if negative newsfeed posts inspire more negativity -- and vice versa. I too was weirded out by the revelations, feeling manipulated and that my privacy had been invaded upon.
Office 2013 was designed with IT admins in mind. The new version of Office features improved deployment options, better security and a strong cloud connection.
From Windows Server 8 to Office 15, Microsoft is overhauling its IT portfolio. Here's what to expect