Applications

Case Study

Wipro Uses Analytics to Improve On-Time Fulfillment

Ramesh Nagarajan, CIO, Wipro deployed an analytics solution that uses data vizualitaion and BI tools to create high-end descriptive, diagnostic, and predictive analytical reports.

YES Bank Achieves Enhanced Customer Experience with BI

The bank's IT team led by Shetty designed and implemented an in-house platform to provide a holistic single interface for the complete spectrum of its customer engagements.

Chola MS Implemets a Potent CRM to Enhance Customer Experience

Chola MS has a large set of existing customers which has the potential to propel the insurance company on the fast lane to growth. But, the one thing that could put a spoke in the wheel was the lack of a single view of the customer.

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Feature

10 tips to get the most out of your project management system

Just about everyone who manages projects will agree that having a simple way to do so is a great idea. And there are many software systems out there that promise to do just that. Yet ask organizations about project management software adoption and many will complain about workers refusing or being hesitant to use the software or certain (often crucial) features.

UBA vs. the Rogue Insider

The recent arrest by the FBI of a former employee of JP Morgan Chase for allegedly trying to sell bank account data, including PINs, ended well for the bank.

Free, Cheap and Easy Security Tools

When it comes to detecting, preventing and analyzing information security threats, security teams need all the help they can get.

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How-To

How to Achieve Better Third-party Security

No enterprise is an island. In a connected world, a business cannot function without multiple relationships with third parties--outside vendors, contractors, affiliates, partners, and others.

How to Mitigate Business Risk Using SAM and SLM Tools

Sooner or later, the business risk associated with software management will have a detrimental financial effect on your company if you don't have a SAM and SLM risk mitigation strategy in place.

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Interview

Join.me Long ago Eclipsed LogMeIn as the Growth Driver off our Company: LogMeIn COO

Bill Wagner, LogMeIn’s COO talks to us about why the decision to take the free version of the popular remote access product was the right one and how the company’s other products are faring.

On Building a Professional Services Culture

Scott Blanchette, senior vice president of IT services at Nashville-based Vanguard Health Systems, built a professional services group from the ground up.

CIOs Should Inspire Team for ‘Software Defined’ Shift : Chad Sakac, EMC

SDN is pervasive with service providers but they will be relevant within enterprises’ more agile self service clouds in 2014/2015. In next couple of years, SDS will become omnipresent including software on top of commodity storage stacks.

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Video

Computerworld Tech Update: 21 - 25 Oct, 2013

In this roundup of tech news for the week 21 - 25 October, 2013 we talk about office productivity suites, Blackberry, Microsoft, Google Map Pro Engine, Nokia Lumia 2520, and Apple iPad Air.

LinkedIn Refreshes Profiles, Adds New Features

LinkedIn users will soon start seeing a redesigned profile page. Unveiled on Tuesday , the refresh is one of the biggest in years for the professional networking site and is an attempt to get people to share more and stick around longer.

Japan's Sharp Limps it's Way to 100 Years

The Japanese electronics maker, which has a proud history of inventing its way out of problems, faces a management crisis as it passes the century mark.

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News

Citrix, HP, VMware and EMC take Top Honours in IDC Customer Choice Survey

EMC, VMware, HP and Citrix have come out on top in the latest vendor Customer Choice awards.

Salesforce Community Cloud gets Recommendation Tool to Boost Engagement

After launching its Community Cloud last August for companies trying to engage their customers online, Salesforce has now given the platform a major update.

Microsoft Begins to Update Outlook.com with Add-ins, Clutter, more

Microsoft began rolling out a slew of updates to selected users on Outlook.com on Thursday, including plug-ins or "add-on" apps soon to come from Uber and PayPal.

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Opinion

Going Beyond Touch Computing with Virtual Reality

Until now, we have used computational data as an addendum to the world, so it is just a matter of time before reality fits into the confines of a virtual world.

Let the Upgrade Path Support Rollback

Software companies should allow users to run older software on new hardware which will give them a performance boost.

Leverage Social Technologies for Enterprise Collaboration

It’s time enterprises moved past traditional collaboration tools and deployed social technologies.

 

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Slide-Show

Things We Love About Microsoft Office 2013

Office 2013 was designed with IT admins in mind. The new version of Office features improved deployment options, better security and a strong cloud connection.

7 Highly Anticipated Microsoft Upgrades That Will Shake up IT

From Windows Server 8 to Office 15, Microsoft is overhauling its IT portfolio. Here's what to expect

20 iPad Business Apps Every CIO Should Want

iPad apps for sales forces, IT departments and more.

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