Ramesh Nagarajan, CIO, Wipro deployed an analytics solution that uses data vizualitaion and BI tools to create high-end descriptive, diagnostic, and predictive analytical reports.
The bank's IT team led by Shetty designed and implemented an in-house platform to provide a holistic single interface for the complete spectrum of its customer engagements.
Chola MS has a large set of existing customers which has the potential to propel the insurance company on the fast lane to growth. But, the one thing that could put a spoke in the wheel was the lack of a single view of the customer.
“IT is so prevalent to run the risk of not being available while your competition is up and running. DR / BCP should never be just a tick in the box for CIOs,” says Keith Tilley, EVP EMEA & APAC, SunGard Availability Services.
Workforce optimisation is a secret weapon that gives 25% of our revenues. There is a great need for today’s organisations to invest in an effective and robust customer-engagement solution, said Stewart Bloom,CEO,Aspect.
Not every company is big enough to implement traditional MDM solutions, but the smaller ones are still trying to find ways to manage their corporate data.
Sooner or later, the business risk associated with software management will have a detrimental financial effect on your company if you don't have a SAM and SLM risk mitigation strategy in place.
A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions.
Companies like Persado, which uses big data to help marketers optimize their messages, are finding success training their existing staff in the new big data technologies.
Scott Blanchette, senior vice president of IT services at Nashville-based Vanguard Health Systems, built a professional services group from the ground up.
SDN is pervasive with service providers but they will be relevant within enterprises’ more agile self service clouds in 2014/2015. In next couple of years, SDS will become omnipresent including software on top of commodity storage stacks.
In this roundup of tech news for the week 21 - 25 October, 2013 we talk about office productivity suites, Blackberry, Microsoft, Google Map Pro Engine, Nokia Lumia 2520, and Apple iPad Air.
LinkedIn users will soon start seeing a redesigned profile page. Unveiled on Tuesday , the refresh is one of the biggest in years for the professional networking site and is an attempt to get people to share more and stick around longer.
The Japanese electronics maker, which has a proud history of inventing its way out of problems, faces a management crisis as it passes the century mark.
A malware campaign of yet-to-be-determined origin is infecting jailbroken iPhones and iPads to steal Apple account credentials from SSL encrypted traffic.
Some signs indicate that Salesforce.com is having a few growing pains, as well as showing some trappings of the mega-vendors it once mocked with its "End of Software" marketing campaign.
SAP reported a strong growth in cloud revenue and fast adoption of its HANA platform in the first quarter, while its software revenue dipped from the same quarter in the previous year.
Here are four surprising things Microsoft has embraced publicly in the past week or so that reveal a new and better company.
Data is powerful -- but it's also dangerous. The wrong data falling into the wrong hands can have devastating consequences.
In theory, analytics should help firms make key business decisions. In practice, companies ignore analytics because it's likely to tell them the bad news they don't want to hear. This week, the actions of Gartner and Apple illustrated this point to CIO.com columnist Rob Enderle.
Office 2013 was designed with IT admins in mind. The new version of Office features improved deployment options, better security and a strong cloud connection.
From Windows Server 8 to Office 15, Microsoft is overhauling its IT portfolio. Here's what to expect