UnMail, earlier known as Octopus, is the newest ESN in town. A product of IDAL of the Polaris Group, it helped the company reduce attrition and support calls, and increase productivity.
Producers at MLB.com suffered from email overload and needed to streamline their workflow and increase collaboration. Here's a look at how they greatly reduced email and simplified its publishing processes.
Governance, risk and compliance (GRC) can be a dauntingly complex undertaking. But for Fiserv, the alternative was even more complicated.
SDS, SDN, SDAS, SDI and every other jargon will see ‘day of Light’ as India Inc. gets ready to reap the real benefits of the software-defined architecture.
Instasafe envisioned and built a cloud based networking solution that lets anyone deploy and manage it with ease.
Nevales Networks, an emerging tech company of 2016, offers a secure and stable environment on a Pay As You Use model, and also manages security, connectivity and enables cloud applications for enterprise customers.
SD-WAN solutions must provide operational capabilities such as network-aware orchestration
Lean methodology espouses continuous improvement of all processes by eliminating waste in everything the company does. Here's how to go about implementing it.
If you run a customer support center, you want increased customer satisfaction. This is the Holy Grail of our industry--and while daunting, it is attainable.
Many vendors advise CIOs to go full throttle on SDx but it should be implemented in small steps, says Akhilesh Tuteja, Partner and Head, IT Advisory Services, KPMG in India.
According to Shalil Gupta, Associate VP– Insights and Consulting, IDC India, enterprise mobility adoption in 2016 will be a true reflection of the real needs of an evolving and mature workforce – that demands an experience that is always connected, secure, rich and convenient to use.
Frank Ciccone, VP & Executive MD at Verizon, talks about the benefits and challenges of UCaaS along with their go-to-market strategies and future plans, in a chat with ChannelWorld India.
Jerry Kennelly, CEO, Riverbed Technology, on his recent visit to India, in an interview with Computerworld, rationalized why privatization was important for Riverbed to make the next big leap.
Jason Nolet, SVP-Routing, Switching and Analytics Product Group, Brocade, shares why Brocade is the forerunner in the SDN discussion and how the New IP will be built on a strong bulwark of SDN and NFV.
Intel is driving IoT framework or reference architecture from sensors to the back end servers and analysis across the ecosystem of tech vendors, developers, systems integrators and CIOs.
This next-generation networking software is designed to introduce new levels of software flexibility and programmability in large-scale data center environments.
A mere 45 percent of organizations worldwide are confident in their security posture as today’s attackers launch more sophisticated, bold and resilient campaigns.
Previously clunky and difficult to set up, NAT gateways for Amazon Virtual Private Clouds are now a breeze -- but they have limits and aren't free
2015 was a year of transformation and innovation for India, driven by increased adoption of technology trends such as big data and analytics, cloud computing, mobility, networking, and the Internet of Things.
Disaggregation, security, software licensing all part of challenges Cisco faces.
You need a vendor–neutral, unbiased understanding of system-wide performance, and accurate analytics to support and inform immediate action
From conducting video meetings to coordinating to-do lists, these collaboration apps for iOS, Android and more will have your far-flung team working in sync in no time.
Facebook today debuted Facebook Home, a new app launcher for Android phones.
Here is a list of 10 popular movies of 2012 which made heavy use of technology.