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Networking

SDx to evolve slowly and steadily in 2016

SDS, SDN, SDAS, SDI and every other jargon will see ‘day of Light’ as India Inc. gets ready to reap the real benefits of the software-defined architecture.

How to Apply Lean Methodology to IT

Lean methodology espouses continuous improvement of all processes by eliminating waste in everything the company does. Here's how to go about implementing it.

5 Steps to Transform Support Services

If you run a customer support center, you want increased customer satisfaction. This is the Holy Grail of our industry--and while daunting, it is attainable.

Mobile Workforce will Become the Norm in 2016

According to Shalil Gupta, Associate VP– Insights and Consulting, IDC India, enterprise mobility adoption in 2016 will be a true reflection of the real needs of an evolving and mature workforce – that demands an experience that is always connected, secure, rich and convenient to use.

Avaya Trends and Predictions 2016

2015 was a year of transformation and innovation for India, driven by increased adoption of technology trends such as big data and analytics, cloud computing, mobility, networking, and the Internet of Things.