Services
Case Study
The Leela Palaces, Hotels and Resorts, Introduces in-room iPads
The Leela Palaces, Hotels and Resorts, introduced in-room iPads and took customer satisfaction to newer levels.
SpiceJet Sale: How IT Helped the Company Achieve a Sales Overhaul
Here’s the story behind the campaign that created a storm in the market—and IT’s role in it.
Capex to Opex: How Gokaldas' CIO Convinced his Vendor to Move to a New Payment Model
New software could save Gokaldas Exports millions a year—the problem was it required a capex investment the company didn’t want to spend. It seemed like a lost cause until its CIO created a payment model that kept everyone happy.
Feature
7 Signs You've Outsourced Too Much to IT Service Providers
Once an organization gets a taste of the benefits of outsourcing the portfolio of outsourced IT work balloons, but the benefits begin to wane as the internal IT service organization grows anemic.
When Will the Offshore Flow of IT and Finance Jobs End?
Sooner than you'd think, new research shows, with sweeping trend's reversal envisioned to begin in 2014.
Is Your Outsourcer Agile Enough
More companies are choosing agile development to create user-friendly, quickly evolving enterprise apps. Here's how to decide if your outsourcer is up to the task.
How-To
5 annoying help desk calls -- and how to banish them
Free your help desk staff and empower your IT customers by eliminating these five all-too-common calls.
Interview
Data Security is Still Paramount to Everybody: CIO of Drakes Supermarkets
Keeping IT one step ahead of expansion plans at independent grocery chain Drakes Supermarkets is CIO Rod Koza's remit for 2013.
Hyderabad and Delhi have Become IT Benchmarks for Other Airports in India: CIO of Delhi Airport
The Delhi International Airport has been in the news for 'all things technology' in the last two years. Its CIO, Davesh Shukla has played a very significant role in this transformation. Here’s our interview with the man himself.
Video
Researchers Show How to Create an Augmented Reality App
Participants at the Sandbox Summit at MIT learn what goes into making an augmented reality app.
News
Yahoo Slims Down, Again, Trashing Deals, SMS Alerts
Yahoo is giving itself a bit of a makeover. Earlier this week it launched two new mobile apps for email and weather; now it's ditching numerous longstanding products, including Deals and SMS Alerts, in an attempt to sharpen its focus, the company announced Friday.
Watch 'em Dell customers!
Dell would have us know that they were providers of visual effects (VFX) and other key technologies to at least two of the nominees at this year's Academy Awards (now officially rebranded The Oscars).
4G Launch will Affect Millions of TV Sets
Millions of TV viewers across the UK will experience disruption when 4G LTE mobile networks launch later this year.
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