Services

Case Study

Oberoi Group Takes to VDI to Streamline Operations

Here’s how the Oberoi Group took to implementing a VDI solution to streamline their internal operations and better control costs.

Wipro Uses Analytics to Improve On-Time Fulfillment

Ramesh Nagarajan, CIO, Wipro deployed an analytics solution that uses data vizualitaion and BI tools to create high-end descriptive, diagnostic, and predictive analytical reports.

The Leela Palaces, Hotels and Resorts, Introduces in-room iPads

The Leela Palaces, Hotels and Resorts, introduced in-room iPads and took customer satisfaction to newer levels.

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Feature

I-Day Special: Break Free from the Tyranny of SLAs

This Independence Day three CIOs tell us how they liberated themselves from some of the worst SLA nightmares.

I-Day Special: Cry Freedom from the Support Function Tag!

As India celebrates the spirit of independence, Indian CIOs crack the code to freedom from the ‘support function’ tag.

Private Cloud Makes Way for Hybrid Cloud: CIO Research

Better performance, more control, higher reliability, and reduced cost are few of the reasons why CIOs are adopting hybrid cloud, CIO Mid-year Review 2014 Survey showed.

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How-To

10 Ways to Top Your IT Outsourcing Provider's Priority List

Being at the top of your IT outsourcing provider's priority list can be of great benefit to you. Here are 10 simple yet often-overlooked ways to get to the top of the list without having to buy your way there.

5 annoying help desk calls -- and how to banish them

Free your help desk staff and empower your IT customers by eliminating these five all-too-common calls.

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Interview

Join.me Long ago Eclipsed LogMeIn as the Growth Driver off our Company: LogMeIn COO

Bill Wagner, LogMeIn’s COO talks to us about why the decision to take the free version of the popular remote access product was the right one and how the company’s other products are faring.

India Inc. is Ready for Cloud & Datacentre Services: Hitachi Systems

The foray by Hitachi Systems (a part of Hitachi group) further marks the intent of Japanese technology companies to capture the emergent IT needs across India Inc.

‘CIOs Reporting to CFOs’ is a Great Change: Cisco Capital

Rajiv Menon, Managing Director, Asia Pacific, Japan & Greater China, Cisco Capital, spoke to ComputerWorld about IT’s economic revolution, the shift from capex to opex and why Cisco Capital is more than just finance.

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Video

Achieving IT Revolution the Dell Way - Dell Solutions Tour 2013

At the Mumbai leg of the recently concluded Dell Solutions Tour, Dell India's Vikas Bhonsle spoke in detail about why IT transformation is critical today and how Dell can help enterprises in achieving it.

Computerworld Tech Update: 18 - 22 Nov, 2013

In this roundup of tech news for the week 18 - 22 November, 2013 we talk about Google, Yahoo, Microsoft, Salesforce.com and the Indian IT market.

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News

Brazilian Firm Algar Signs Outsourcing Deal with Capgemini

Longest BPO contract in Capgemini's history extended with leading Brazilian firm.

EDF Energy Extends 100M GBP IT Contract with Capgemini

Brought Capgemini in to cut desktop service costs, now for standardising and scaling across UK sites as business grows.

Lufthansa Signs 1B Euro IT Infrastructure Outsourcing Deal with IBM

Airline looking to improve cloud, business analytics, mobile computing, and social media effort with the deal.

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