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Telecommunication

5 Steps to Transform Support Services

If you run a customer support center, you want increased customer satisfaction. This is the Holy Grail of our industry--and while daunting, it is attainable.

Red Hat rides the IoT wave with open-source

Red Hat’s think tank has always sworn by open-source, and believes that it’s the key to unleashing next-gen technologies. With IoT storming the enterprise, the pitch remains the same. Here’s why Red Hatters believe open-source is where you ought to put your money.

Seven disruptions that will shape the future

The economic operating system of the world will be rewritten as the future holds no ordinary disruptions. Be prepared to face the new reality as we walk you through the technological innovations that will hit you soon.