Ozonetel has launched KOOKOO interactive assistant, an omni-channel widget, to instantly switch between voice calls, chat sessions and social media at a click of a button.
After the acquisition of 77 percent stake in Indian e-commerce company Flipkart, the retail giant Walmart is going all out in the Indian market. It has now announced it will open 50 more stores.
Softbank CEO, Masayoshi Son has confirmed that the deal between Walmart and Flipkart has been finalised. This is expected to be the biggest deal in the e-commerce sector.
On the first day of the F8 developers conference hosted by Facebook,every year, it talks about enhancing the messenger platform for business.
Clear History gives users the option to decide whether to share their information with other websites or not. It also enables users to clear their browsing history.
WhatsApp’s co-founder and CEO Jan Koum announced today through a Facebook post that he would be leaving the company. Due to the timing of the development there are rumors of a possible fallout between the founders on the issue of data privacy.
Ira and Eva are going to redefine customer experience at HDFC bank. Ira welcomes customers to the bank and guides them; EVA talks to them in plain English, giving customer support on Android and Alexa devices. The bank is betting big on voice-based digital interactions to deliver an omni-channel experience at every customer touch point like web, mobile, social, and other channels.
While the social media giant is scouting for a WhatsApp India head, Instagram and Facebook still lack leadership on ground, despite India being their largest user base.
Unique Identification Authority of India (UIDAI) has revoked the access of several agencies that provide e-KYC verification and authentication services to Fintech companies.
As Uber announced its exit from Southeast Asia market, reports emerge of a merger with Ola in India as well. Homegrown, cab-hailing app, Ola and Uber have a common investor in SoftBank.